Frequently Asked Questions

Should I use albums or keywords to organize my photos?

What's the difference between exact and near duplicate photos?

If I purchase a SurroundUs Photo Organizing package, will there be add on fees?

When are add-on charges applied to my project?

How do I know my data is safe? What all will you be looking at?

What if my data gets lost?

How long will my project take?

How long does each project stage take to complete?

Is there anything I can do to prepare for my project?

Should I use albums or keywords to organize my photos?

How do I get my devices or albums to you?

What is the best way to pack my devices for shipping?

What are your hours of operation?